As shoppers seek out experiences tailored to their unique expectations, it’s more important than ever to have the right technology capable of delivering a hyper-personalized, omnichannel journey. Munvo can help you take full advantage of your MarTech solutions, including SAS Customer Intelligence 360, to stay ahead.
From connecting online and offline worlds in real time to modernizing your marketing processes, learn how to overcome four key challenges to creating more effective customer journeys. Download our e-book to learn how to transform the customer experience and maximize your MarTech investment.
Do you have difficulty delivering and managing real-time, personalized offers to your customers? Are you looking for a solution like a customer data platform (CDP) that can simplify your communications and offers across the disparate channels your customers use? Either way, getting the most from your MarTech solutions can be the difference between abandoned carts and higher sales. Here are a few ways modernized MarTech can help you better connect with your customers:
Grouping customers by shared characteristics, behavior and preferences enables you to efficiently deliver relevant messaging and promotions. Our experts can guide you in using SAS Customer Intelligence 360 features like identity anagement, data and event collection, and segmentation to seamlessly collect, enhance, extend and activate customer data.
Understand the customer journey across all digital and offline touchpoints – web, social media, in-store, customer service. The advanced analytics of SAS Customer Intelligence 360 gives you a unified customer view to support insights, personalization and customer decisioning.
When you can react to customer behavior in real time, you can deploy timely next-best offer (NBO) initiatives with confidence. We’ll help you incorporate relevant customer behavioral data for real-time personalization.
Retailers must handle vast amounts of shopper data, in addition to managing a solutions stack that could include dozens of applications. Our robust experience in data management and complex integrations will help streamline your marketing ecosystem and decrease your time-to-value.
Munvo consultants combine a singular focus on MarTech with deep retail expertise to unlock your marketing’s full potential.
Munvo is a trusted partner of SAS, specializing in marketing and customer intelligence solutions. We have earned the SAS Customer Intelligence specialization badge, which requires our consultants to undergo extensive training and certification in SAS Customer Intelligence 360, Intelligent Decisioning, and the Viya and SAS 9 platforms.
We are also proud winners of the 2021 Excellence in Innovation award for our SMS Gateway solution. This recognition distinguishes Munvo as a global leader among SAS partners, highlighting our dedication to delivering innovative solutions.
Our data-driven strategies and specialized technical support helps our retail clients reach their business goals. We provide various services designed to help:
Could your marketing platform do more to increase sales and improve loyalty? Book a consultation with our team to iscover how we can tailor a solution uniquely adapted to your situation and goals, so you can achieve the return you’ve been expecting from your MarTech investment.
Could your marketing platform do more to increase sales and improve loyalty? Book a consultation with our team to iscover how we can tailor a solution uniquely adapted to your situation and goals, so you can achieve the return you’ve been expecting from your MarTech investment.
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