SMS Gateway for Unica Campaign (HCL)
Integrate SMS Gateway with Unica Campaign (HCL)© for personalized,
real-time conversations with your customers.
Intuitive Real-Time Dialogue with SMS Gateway for Unica Campaign / HCL
Munvo’s SMS Gateway© facilitates dialogue between businesses and their customers through real-time, mobile messaging. With its capacity to form tree-like conversation paths and push lists of SMS numbers to a given short or long code, SMS Gateway expands and enhances the mobile marketing channel for more direct and personalized communications.
SMS Gateway Benefits
- Integrates directly with Unica Campaign / HCL to provide a channel straight to your mobile messaging provider (MMP)
- Removes SMTP protocol latency (which can range from 30 to 300 seconds for the delivery and response of inbound messages)
- Increases configuration flexibility for inbound message handling
- Simplifies the integration process with various SMS service providers
- Archives and classifies bounces vs. delivered messages
Intuitive Real-Time Dialogue with SMS Gateway for Unica Campaign / HCL
Munvo’s SMS Gateway© facilitates dialogue between businesses and their customers through real-time, mobile messaging. With its capacity to form tree-like conversation paths and push lists of SMS numbers to a given short or long code, SMS Gateway expands and enhances the mobile marketing channel for more direct and personalized communications.
SMS Gateway Benefits
- Integrates directly with Unica Campaign / HCL to provide a channel straight to your mobile messaging provider (MMP)
- Removes SMTP protocol latency (which can range from 30 to 300 seconds for the delivery and response of inbound messages)
- Increases configuration flexibility for inbound message handling
- Simplifies the integration process with various SMS service providers
- Archives and classifies bounces vs. delivered messages
Commonly used MMPs include, but are not limited to:  Twilio©, AWS Pinpoint©, and Sinch©.
SMS Gateway Core Features
Interactive Conversation Trees: Enable 2-way Conversations with your Customers
Our user-friendly, drag-and-drop interface is convenient for clients seeking to build conversations around their customers’ correspondence with the SMS Gateway. The nodes that customers navigate within their respective conversation trees allow you to intuitively target audiences with relevant messages, store their transactions (inbound, outbound, batches), and even reassign customers to different nodes at any point within their conversation.
Multimedia Messaging Services (MMS): Convey Messages with Compelling Visuals
With Munvo’s SMS Gateway, users are able to incorporate and send out multimedia within their mobile marketing messages via a simple API call. Once sent out, easily delete images from your MMP to ensure the protection of sensitive information and customer privacy.
Messaging Templates: Personalize and Standardize Transactional Communications
With our adaptable messaging templates, you can build, store, and repurpose messages that contain personalized customer information. These templates allow you to distinguish and set parameters when requesting customer data (triggered with a webhook) from Unica Campaign. This enables you to quickly plug the retrieved data into your marketing messages.
Connect or Engage? The Choice is Yours
- Connector integration between Unica Campaign (HCL) and mobile marketing provider (MMP).
- Some MMPs include Twilio©, AWS Pinpoint©, and Sinch©(formerly CLX).
- HTTP (HyperText Transfer Protocol)
- Real-time messaging
- Enhanced batch messaging capabilities
Includes all features in the Connect package plus
- Interactive Conversation Trees
- Multimedia Messaging Services (MMS)
- Messaging Templates
- Process complex inbound messages directly through a conversation tree
- Webhooks; event-based callbacks used for enhanced personalization
- User-friendly, API-based interface
- Customer engagement history using phone numbers, short codes, and long codes
- Permission / User administration
How our Customers Use It
Whether you are looking to help your customers track their online purchases, or you are looking to engage with your customers in real-time, Munvo’s SMS Gateway can power the experience.
To read about these and many more SMS Gateway customer use cases with Unica Campaign, please fill out the form below.
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sales@munvo.com
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